For Credit Card/PayPal, Subscription will be renewed automatically by default, No action needed.
A renew link will be sent by Email if the order is paid by payment methods such as Wire Transfer, Yandex.Money, Alipay(支付宝), UnionPay(银行卡), Check/Cash, etc.Check your email inbox/spam folder for the renewal link when the subscription fee is due to be paid.
Troubleshooting: Subscription canceled? No renew link in email?
If auto-renewal failed because the subscription was canceled or the renew link was not received by email, log in to Online Cloud Panel, go to License section, select "Add Quantity" from the drop-down menu to pay asfor a new subscription.
- After successful renewal, iKeyMonitor will resume working if you renew it in 14 days.
- If you renew after 14 days, you need to access the target device again to reactivate iKeyMonitor.