Follow the guide below if no GPS recorded:
Make sure GPS feature is enabled in iKeyMonitor Settings.
Dial #8888* or your customized PIN to open iKeyMonitor on the target device, go to Settings - Logging to enable GPS.
Open Safari, visit "localhost:8888" to open iKeyMonitor, go to Settings and enable GPS.
- Remotely Enable GPS settings:
Log into Online Cloud Panel, go to Settings - Devices - Client Settings to enable GPS.
Make sure Location Service is enabled in device settings.
Go to device "Settings" - "Personal" or "Location and Security/Safety", enable the GPS Location Service option.
Go to "Settings" - "Privacy", switch on "Location Service".
Make sure Power Saving Mode is NOT enabled on the target device.
Learn more here: https://helpdesk.awosoft.com/hc/articles/231601767
After that, make sure the device is connected to a reliable network with good GPS Signal(Eg: Outdoor), then keep using it for some time and wait to check if there are new GPS records updated.